The Bürgertelefon, literally translated as “citizens’ telephone,” is a helpline service provided by German authorities to assist citizens with various administrative queries and services.
What is “Bürgertelefon”?
The Bürgertelefon is a centralized phone service that connects citizens to local, state, and federal government administrations in Germany. It is designed to provide direct and straightforward telephone access to public services, helping to avoid unnecessary trips to government offices. In Berlin, the Bürgertelefon number is 115, and it can be used for tasks such as booking appointments at the BürgeramtThe Bürgeramt, literally translated as "citizen's office," is a crucial administrative hub for residents in Germany. It is the go-to... More (district office) or vehicle registration office[4][6].
More information about “Bürgertelefon”
The service is available to all residents and companies, offering information on administrative matters such as jurisdiction, fees, and required documents. The Bürgertelefon operates with the promise of addressing citizens’ concerns promptly, either by providing information directly or by forwarding the query to the appropriate department for resolution[6][7].
Related to “Bürgertelefon”
Here are some additional terms that are related to Bürgertelefon:
- BürgeramtThe Bürgeramt, literally translated as "citizen's office," is a crucial administrative hub for residents in Germany. It is the go-to... More: The local district office where residents can register their address, apply for a tax ID, and access other municipal services[5].
- AnmeldungAnmeldung, literally translated as "registration" in English, is a fundamental administrative process in Germany. It involves registering your place of... More: The registration process that new residents must complete at the BürgeramtThe Bürgeramt, literally translated as "citizen's office," is a crucial administrative hub for residents in Germany. It is the go-to... More within two weeks of moving to a new place in Berlin[5].
- Führungszeugnis: A certificate of conduct that can be applied for at the BürgeramtThe Bürgeramt, literally translated as "citizen's office," is a crucial administrative hub for residents in Germany. It is the go-to... More for official purposes[5].
The Bürgertelefon is an essential tool for navigating the administrative landscape of Berlin and Germany, providing a convenient point of contact for a wide range of government services.